DEBORAH BAKTI

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Ten reasons families need to read ‘Now What?’

So they know they’re not alone. Preparing to begin the journey of long term care for your loved one is not an easy decision, and can come with questions like: “Am I doing the right thing?” “Will the staff care for my loved one like they were their own mother or father?” “What…

Giving ‘Now What?’ to “Outsiders”

During a Now What? Workshop, one of the messages in the chat was this: “I think the Now What? book would also be great with “outsiders” like friends and families.” I often have friends comment and say ‘Oh you work in long term care” like it’s a negative thing. Because of all the misconceptions the…

What does bad customer service have to do with Senior’s Care?

I have been in a battle with a certain furniture company since I bought a new sectional in February 2020. A couple months with my new comfy couch, I noticed how my favorite place to sit was starting to slope. Through the initial pandemic phase, service/repair visits were on hold. And my couch continued to…

How to avoid making bad news even worse…

I can still vividly recall the words of Ty’s neurologist when he pulled up the images from the MRI scan. “This looks like the brain of an 80 year old man with Alzheimers!   I sat there in disbelief that he said this out loud, in front of both of us sitting there, while still…

Managing a family’s emotional journey

          To access the entire magazine, click below OLTCA Magazine article

How Hot is your Jalapeño?

During one of my Now What? Workshops, a participant shared this story. They had given a copy of Now What? to a new residents’ daughter and son on admission. About a week later, the daughter called the Administrator and said “I just finished reading the book. I realize that I’m a Jalapeno. So if and…

OLTCA Article

I’m so thrilled to have another article published this month’s OLTCA magazine! To access the magazine in it’s entirety, click here: https://www.oltca.com/OLTCA/Documents/LTCTodayFall-Winter2020.pdf  

Elizabeth-Leigh Bradley: Reset your Energy through Self Care

In this episode, Elizabeth-Leigh and I talk about a topic that’s especially relevant today, as we all grapple through this pandemic, and the emotional turmoil this has created. Hear more about: Taking the edge off for leaders and caregivers who are used to being ‘the voice of calm’ How self care includes building…

Likky Lavji: Breakthrough your BS

In this episode, Likky shares how understanding and embracing your BS – your Blind Spots can make you a stronger leader, a better partner and help you achieve much more success in your personal and professional lives. In this episode, you’ll learn more about: How limiting beliefs can be major barriers How to…

Elaine Sano: Cultivating Presence

In this episode, Elaine and I talk about three key leadership challenges: decision making, building trust and being innovative, especially as we continue in uncharted territory with COVID-19. In this episode you’ll learn more about: Using brainpower to build resilience Learning about your brain’s two binary systems, and how to get them to…

now what books

Looking for powerful ways to connect and build trust with your families during COVID-19?

Download these 10 great ideas!