Do you have ‘passionate’ families in your Seniors’ Care community?

Ever deal with “difficult” families? Do you sometimes feel there’s nothing you can do to turn things around and have a better relationship with them? The family dynamic can make or break the culture of your home. In this video I share 3 ways you can be proactive and intentional with your approach and build better connections and trust with our families.

Share

Related Articles

Building_relationships_with_families_on_admission_-_Bakti_June_2023

OLTCA Long Term Care Today Spring & Summer 2023 magazine article

angryyyy

How did the family get to the point that they’re SO angry?

gossip

Are you creating a narrative for your residents’ families?

Leave a Comment