Free Resources to Equip Your Team and Ease Family Conflict

As a seniors' care leader, you need a team that can confidently engage with families, resolve conflicts, and build strong partnerships.

This resource hub is designed to help you and your staff navigate the relational challenges in seniors' care—saving you time and strengthening your culture of care.

Get immediate access to the RECIPE for Empathy chapter “Expectations: Creating Win/Win Conversations."

Unrealistic/Unknowing Expectations are the 6th Relational Roadblock in The Relational Approach™.

Included in this chapter are  powerful questions anyone on your team can use to help navigate complex personalities. If you think difficult families are the price of doing business, this chapter will help you challenge those assumptions and find a way forward.

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Explore the Relational Approach ™ Gaps

DOWNLOAD THE KNOWLEDGE GAP POSTER
DOWNLOAD THE EMOTION GAP POSTER
DOWNLOAD THE IDENTITY GAP POSTER

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