Take the Lead and Create Healthy Family Relationships
Seniors’ Care is a busy fast paced environment. New resident admissions can be a regular occurrence. But for the family, this may be the first and only time they are admitting a loved one into Seniors’ Care. It’s a huge life change for them – one that’s filled with worry, fear and sadness.
In her keynote, Deborah shares how both your staff and families experience Admissions Anxiety. With an intentional approach, it’s possible to redesign the admissions process into an experience that creates a healthy connection with your new families right from the start. This important relationship contributes to a positive work and home environment for your staff and your residents.
Watch Deborah's speaking reel below.
Transform family relationships into powerful partnerships.
Reduce friction and complaints to better manage expectations.
Expand your family’s emotional bandwidth while producing returns on staff’s capacity.
Get ready to leave with practical action steps you can implement immediately!
Here's what participants have said:
I can help you build healthy family relationships built on trust, respect and partnerships.