care facility systems

Redesign your Admissions with Families and get better outcomes

By Deborah Bakti / April 24, 2020 /

The link below provides access to my article published in the Spring/Summer 2020 edition of The Ontario Long Term Care Association magazine “Long Term Care Today”. Building bridges with families OLTCA article

RESET to Connect with Families in Senior’s Care

By Deborah Bakti / January 23, 2020 /

Maya Angelou once said : “People will forget what you said, people will forget what you did, but people will never forget how you made them feel.” This can ring true to us all- but for me personally, it really resonated the day my husband was admitted into Long Term Care. Sure, they were efficient…