make room for empathy

Redesign your Admissions with Families and get better outcomes

By Deborah Bakti / April 24, 2020 /

The link below provides access to my article published in the Spring/Summer 2020 edition of The Ontario Long Term Care Association magazine “Long Term Care Today”. Building bridges with families OLTCA article    

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instead of judging

Cancel out judgment

By admin / January 23, 2020 /

Have you ever found yourself judging somebody without really getting to know them first? Of course you have- we all have…it’s part of what makes us human. Now, what if instead of judging, you had the ability to be curious instead? Because being in a judgmental state of mind leaves very little room for empathy-…

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