RECIPE FOR EMPATHY

While working as an executive in the seniors' care industry, Deborah Bakti's professional and personal lives collided when her husband Ty, was diagnosed with a rare disease. When her husband was admitted to a long-term care home, Deborah was forced to adopt a new role; that of a residents' wife.

Interested in buying 2 or more copies? Order from us directly. Just email deborah@deborahbakti.com and we’ll ship directly to you.

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RECIPE FOR EMPATHY

While working as an executive in the seniors' care industry, Deborah Bakti's professional and personal lives collided when her husband Ty, was diagnosed with a rare disease. When her husband was admitted to a long-term care home, Deborah was forced to adopt a new role; that of a residents' wife.

Interested in buying 2 or more copies? Order from us directly. Just email deborah@deborahbakti.com and we’ll ship directly to you.

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RECIPE for Empathy is an excellent resource for those providing services in Seniors Care. The book provides a practical and insightful perspective on seniors living that outlines specific techniques to build a positive experience for staff and families. By doing so, the book reinforces the overall importance of relationships between caregivers and families of those who live in seniors care environments.

Michael Harris

Vice President, Extendicare
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RECIPE for Empathy is a must read for every person who works in Seniors Care. 
Life experience is the greatest teacher and Deb shares her learnings in the most clear and concise manner to help those who dedicate their careers to Seniors Care.  This book contains practical tips, inspiring stories, and a way to build healthy relationships with our residents’ families. After all, for families it’s truly one of the most difficult choices a person will have to make in their lifetime. A great read and resource!

Tracey Mulcahy

Vice President, Quality, Risk and Innovation, Extendicare
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Thank you for taking your personal experiences and turning them into a tool that will help our industry provide a more relational experience for residents and families. 

Kathryn Keough-Rocheleau

Regional Director of Wellness, Amica Senior Lifestyles

LEARN HOW TO BE RELATIONAL IN A TRANSACTIONAL WORLD

You want your seniors' care home to be one where staff are happy and engaged - even on the most challenging days. A home where you know how to establish a strong foundation of trust and respect, from your first interaction with a new resident and their family. One where your residents' families rave about you to their family and friends.

In RECIPE for Empathy, Deborah discusses her experience from both perspectives; the business side and the client side. The book provides a powerful framework and practical tools for care providers to adopt a more relational approach to their workplace.

RECIPE for Empathy lays out six steps to develop new ways of thinking, communicating and connecting with residents and their families by design, not default.

It is a blueprint for approaching the admission experience with empathy.

Interested in buying 2 or more copies? Order from us directly. Just email deborah@deborahbakti.com and we’ll ship directly to you.

ABOUT DEBORAH BAKTI

Deborah Bakti is a leadership consultant and former Seniors' Care executive. She is owner of THINK Breakthrough Inc., delivering workplace coaching, training and consulting to the Seniors' Care sector. Deborah is the proud mom of Taylor and Logan. She lives in Burlington, Ontario with her pug Kobe and cat Charlie.

ABOUT DEBORAH BAKTI

Deborah Bakti is a leadership consultant and former Seniors' Care executive. She is owner of THINK Breakthrough Inc., delivering workplace coaching, training and consulting to the Seniors' Care sector. Deborah is the proud mom of Taylor and Logan. She lives in Burlington, Ontario with her pug Kobe and cat Charlie.

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Looking for powerful ways to connect and build trust with your families during COVID-19?

Looking for powerful ways to connect and build trust with your families during COVID-19?