Building strong relationships in a busy, high-stress environment isn’t easy.
That’s where Spark Cards come in. Whether you’ve got two minutes or twenty, these easy-to-use cards help your team have real conversations that build trust, empathy, and teamwork, without adding more to your to-do list.
What Are Spark Cards?
Spark Cards are quick conversation starters that make it easy to talk about the human side of care.
They’re designed to:
- Help staff see everyday situations from a different perspective
- Make it easier to talk about tough topics like miscommunication or family frustration
- Build confidence and emotional awareness, without formal training
Think of them as little sparks of insight that bring people together.
Spark Cards help your team:
- Feel more confident in tough situations
- Approach families with more empathy and understanding
- Shift from frustration to insight with just one question
- Strengthen your culture, one small conversation at a time
“I never thought about how scared I was on my first day of work. Now I get why families might feel the same way on their first day. That card totally changed how I welcome them.”
- from a Spark Card team huddle with frontline staff