In Seniors' Care, things move fast. Team members juggle endless tasks, families need reassurance, and emotions can run high.
It’s easy for people to feel unseen or misunderstood. Small frustrations build up. The care is there, but the connection can get lost in the rush.
When communication slips, trust does too. Teams start to feel worn down. Families worry. The work feels heavier. But small, meaningful conversations can change that. Even a few minutes of shared reflection can shift the tone of a whole day.
That's where The Spark Cards come in.
They’re quick conversation starters that bring empathy and insight back to care. Each card focuses on a real situation your team faces every day, like welcoming new families or managing tough expectations.
Every card includes:
- A question to reflect on
- A prompt for a short team discussion
- A simple action to try that day
They’re easy to use, take only a few minutes, and fit naturally into your team’s routine.
“That card totally changed how I welcome families. I never realized how nervous they might feel on their first day.”
— Frontline staff member