What if family councils could be a source of connection, not conflict?
In this episode of The Relational Approach Podcast, Lisa Dawson shares how care homes and families can move from tension to trust, and build collaborative relationships that truly support resident well-being.
Drawing from her own experience as a family caregiver and council leader, Lisa offers practical insights into what makes family councils work. She shares how frameworks like Appreciative Inquiry and the Relationship Triangle can help create structure, ease friction, and open the door to partnership rather than pushback.
You’ll hear:
– Why trust, not tension sets the tone for effective dialogue
– How Appreciative Inquiry invites collaboration, not conflict
– Why keeping residents at the center changes everything
Tune in and discover how small shifts in tone, trust, and intention can strengthen your care community.
About Lisa Dawson:
Lisa envisions a future where every long-term care home has a thriving family and or resident council. Engagement in respectful dialogue with the care team about continuous quality improvement in resident experience, from admission to end of life, is our shared goal.
Lisa is a:
– Family Caregiver to her Father in long-term care
– Chair of a Family Council: Louis Brier Home & Hospital
– Chair of VCAFC- Vancouver Coastal Association of Family Councils
– Vice-President and Secretary, ILTCCABC – Independent Long-Term Care Councils Association BC
– Family Council Advocate: Be the change you want to see.
Join the Long-Term Care Conversation for all Residents in Care.
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Could you send me information on where to find resources on Appreciative Inquiry and the Relationship Triangle. My mother moved into LTC approximately eight weeks ago. Your approach appeals to me.
I’ve attended one Family Council Meeting and in the process of learning about their purpose and goals.
Once past the transition stage could see getting more involved.
Thank you for these great articles!