Deborah Bakti
Have you ever heard or said something like this? “Let’s face it. There are some residents’ families that just aren’t ever going to be happy. It’s our job to make them as happy as we can. And if that means going above and beyond what we normally do, then so be it.” Wait. What??? Yes,…
On a recent call with LTC Administrators, this story was shared. One of the homes has given copies of Now What? to families who have been a part of their home community for a while. They’re hearing that families are taking their time reading it because “It’s such an emotional read.” As she explained, it’s been…
During a Now What? Workshop, one of the messages in the chat was this: “I think the Now What? book would also be great with “outsiders” like friends and families.” I often have friends comment and say ‘Oh you work in long term care” like it’s a negative thing. Because of all the misconceptions the…
I have been in a battle with a certain furniture company since I bought a new sectional in February 2020. A couple months with my new comfy couch, I noticed how my favorite place to sit was starting to slope. Through the initial pandemic phase, service/repair visits were on hold. And my couch continued to…
I can still vividly recall the words of Ty’s neurologist when he pulled up the images from the MRI scan. “This looks like the brain of an 80 year old man with Alzheimers! I sat there in disbelief that he said this out loud, in front of both of us sitting there, while still…
To access the entire magazine, click below OLTCA Magazine article
During one of my Now What? Workshops, a participant shared this story. They had given a copy of Now What? to a new residents’ daughter and son on admission. About a week later, the daughter called the Administrator and said “I just finished reading the book. I realize that I’m a Jalapeno. So if and…
I’m so thrilled to have another article published this month’s OLTCA magazine! To access the magazine in it’s entirety, click here: https://www.oltca.com/OLTCA/Documents/LTCTodayFall-Winter2020.pdf
In this episode, Elizabeth-Leigh and I talk about a topic that’s especially relevant today, as we all grapple through this pandemic, and the emotional turmoil this has created. Hear more about: Taking the edge off for leaders and caregivers who are used to being ‘the voice of calm’ How self care includes building…
In this episode, Likky shares how understanding and embracing your BS – your Blind Spots can make you a stronger leader, a better partner and help you achieve much more success in your personal and professional lives. In this episode, you’ll learn more about: How limiting beliefs can be major barriers How to…